Shipping
Last updated: 2 October 2026
The following conditions apply to deliveries within Switzerland. Before the order is completed, checkout shows the binding options available for the specific cart.
Shipping costs
- Express shipping “Priority”: CHF 9.00
- Free delivery: on goods worth CHF 50.00 or more
Thresholds refer to the value of the goods after discounts and vouchers, excluding shipping costs and surcharges.
Delivery
Orders are shipped. Order collection is unavailable at Limmatstrasse 50.
Depending on the warehouse and availability, we ship with Swiss Post, Planzer or another logistics partner specified during ordering. Transit times are non-binding estimates and start once payment is received or authorised. A tracking number generated on the dispatch date does not necessarily mean the carrier has already scanned the parcel.
Delivery address and redelivery
Please provide a complete, accessible delivery address. Additional costs caused by incorrect details, failure to collect a parcel or customer-requested redelivery may be charged.
Parcels sent with Swiss Post
Parcels we send with Swiss Post are covered by its «pro clima» programme. Swiss Post offsets unavoidable CO₂ emissions from transporting and delivering these parcels through climate protection projects.